Pakistan Rolls Out 24-Hour Online Certificate Verification for Students
Pakistani students no longer need to endure weeks of waiting or stand in long queues to verify their academic certificates. The Inter Board Committee of Chairmen (IBCC) has officially launched a digital Customer Care Desk (CCD), offering nationwide online verification services with turnaround times of just 24 hours.
The platform was inaugurated by Federal Education Minister Dr. Khalid Maqbool Siddiqui, who praised the move as a “major leap toward digitizing education services” and improving transparency in bureaucratic processes.
A Digital Solution to a Longstanding Problem
The CCD portal, developed and tested over the past six months, is now fully operational, according to IBCC Executive Director Ghulam Ali Mallah. Students can upload their credentials online, track verification requests in real time, and receive updates through a QR code-based tracking system—a first for academic documentation in Pakistan.
“This system is designed entirely with students’ convenience in mind,” Mallah said, emphasizing that the initiative is part of a broader strategy to modernize the country’s education infrastructure.
24/7 Access for Students at Home and Abroad
Beyond serving students in Pakistan, the portal caters to families living overseas. Applicants can submit inquiries through email and receive a response within 24 hours, a major shift from the previous paper-heavy, time-consuming process.
The system also allows users to lodge complaints or request additional services related to academic records anytime, from anywhere. Officials hope this will eliminate unnecessary in-person visits and reduce delays that often frustrated students in the past.
Why This Matters
Pakistan’s education sector has long been criticized for bureaucratic red tape, with certificate verification historically taking weeks or even months. By moving the process online, the IBCC not only shortens wait times but also adds transparency—students can now see where their application stands rather than relying on repeated follow-ups.
For students applying to universities abroad or seeking jobs that require authenticated records, the new portal could be a game-changer.
